Account Manager - State Farm Agent Team Member
Full Time • Thief River Falls - MN
Replies within 24 hours
Benefits:
- Simple IRA Plan
- Opportunity for advancement
- Paid time off
- Training & development
Position Overview
At the Sally Wolff State Farm Agency, our Account Managers play a key role in building strong customer relationships and delivering exceptional service. This position is ideal for someone who is proactive, detail-oriented, and passionate about helping people protect what matters most.
You will work directly with new and existing customers to manage accounts, identify coverage needs, and provide solutions that create long-term value and trust.
You will work directly with new and existing customers to manage accounts, identify coverage needs, and provide solutions that create long-term value and trust.
Key Responsibilities
· Build and maintain strong relationships with new and existing customers
· Review customer accounts and proactively recommend appropriate insurance products and coverage options
· Assist clients with policy changes, billing questions, and claims support
· Follow up on leads, quotes, and cross-selling opportunities
· Ensure accurate and timely processing of policy updates and documentation
· Work collaboratively with team members to meet agency goals and deliver a seamless customer experience
· Maintain a high level of professionalism, integrity, and confidentiality
Qualifications
· Strong communication and interpersonal skills
· Customer-focused mindset with a passion for helping others
· Ability to multi-task and stay organized in a fast-paced environment
· Problem-solving skills and attention to detail
· Self-motivated with a strong work ethic and initiative
· Previous customer service or sales experience preferred
· Insurance experience and licensing is a plus (must be able to obtain MN Property, Casualty and Life License)
What We Offer
What We Offer
· Earn a competitive base salary (range shown in the posting) plus commissions and bonuses — with unlimited earning potential based entirely on your sales performance)
· PTO
· PTO
· Simple IRA Plan
· Paid training and licensing support
· A positive, team-oriented work environment
· Opportunities for growth and advancement within the agency
· The ability to make a meaningful impact in your community
Compensation: $38,000.00 - $55,000.00 per year
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Sally Wolff - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in the new grey office on the corner of Hwy 59 S and Greenwood Street.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none